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Introduction
Welcome to the STORDIS Support Portal guide!
This guide will help you troubleshoot and resolve issues related to cached data that may affect the performance of our Support Portal. If you're experiencing problems loading the portal, following the steps below can help you clear your browser cache—starting with Google Chrome.
How do I clear my cached portal data
You can easily clear cache from Your web browser - let us guide how to do it.
STEP 1: Open Our support portal in Your browser.
You can find the link to the portal HERE.
STEP 2: Still experiencing issues? Let’s clear your cache!
Click the three vertical dots in the top-right corner of your Chrome browser.
STEP 3: From the dropdown menu, select “Settings.”
STEP 4: In the left-hand menu, click on “Privacy and security”
STEP 5: Choose "Delete browsing data".
STEP 6: n the popup window, select “Cached images and files”.
Then click “Delete data.”
Step 7: Reopen the STORDIS Support Portal and check if it’s working properly.
If the issue persists, don’t hesitate to contact our support team—we’re happy to assist you further! How to request support about Our Support portal? more details HERE
Congratulations
Well done! You've taken an important step in maintaining smooth access to the STORDIS Support Portal. Clearing your cache helps prevent common loading issues and ensures you're always seeing the latest content. Regularly performing this task can improve your overall browsing experience.
Useful Links
If you want to explore more topics, be sure to check out our other guides, including:
The portal is loading slowly. What should I do?
I can't upload attachments to my ticket. How do I resolve this?
Still have questions? You can find more answers in our full FAQ — just follow the link below.