Where can I see my organization's support history?

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Introduction

Welcome to the STORDIS Support Portal guide! 

Keeping track of your organization's past support cases can help you monitor issue trends, follow up on unresolved matters, and share knowledge internally. In the STORDIS Support Portal, you can easily view the full history of all support tickets submitted by members of your organization. This article will guide you through where to find that information and how to access it.


History of Your support history

STEP 1: Open Our support portal.

You can find the link to the portal HERE.


STEP 2: Go to "My Tickets" in the STORDIS Support Portal

In to the portal and navigate to the "My Tickets" section.


Step 3: In My Tickets segment You can find list of Your ticket's status

You can find here all current and old tickets that are connected with Your account and organisation.


Congratulations!

Now you have a better understanding of our support portal and the capabilities of each user role.

Useful links:

Where can I see my organization's support history?

How do I access documentation for my specific products?

Still have questions? You can find more answers in our full FAQ — just follow the link below.

STORDIS support portal FAQ

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