How can I add members of my team to the STORDIS Support Portal and ensure they have the same permissions as mine?

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Introduction

Welcome to the STORDIS Support Portal guide! 

If you're managing a team and need to collaborate with others in the STORDIS Support Portal, you might want to give multiple users access under your organization. This guide explains how to request the addition of multiple users with the same permissions as You.

Can I add multiple users to my organization?

To ensure all team members have the same permissions and can see each other's tickets, access needs to be configured at the organization level:

STEP 1:  Open a support Ticket.

To request adding additional users with same permissions as Yours.

• Log in to the STORDIS Support Portal
• Open a ticket, more Information How to open ticket You can find HERE.

STEP 2: In your message, include:

• Your company/organization name
• Email addresses of all individuals who should be added to the organization

What Happens Next?

Once processed, STORDIS Support Portal Administrator will assign the proper privileges, and your team members will gain access to the same parts of the knowledge base, files, and tickets as you.

You will be notified once the process is complete more information about notifications You can find HERE.

Useful links:

How do I update my contact information or email preferences?

I forgot my password. How do I reset it?

Still have questions? You can find more answers in our full FAQ — just follow the link below.

STORDIS support portal FAQ