How to check the Product Number, Serial Number and MAC address for SONiC Open Networking platforms?

[stordis-toc]

Purpose

This guide shows the procedures to check the Product Number, Serial Number, and MAC address on SONiC Open Networking platforms.

Supported Models

• SONiC Open Networking platforms.

Methods to Retrieve Information

• A. Serial Console (Cable transfer)
• B. SSH connection
• C. Device Label
• D. Sticker Label
• E. Box Label

Prerequisites

• Personal Computer
• Serial Console Cable (included in the original package)
• Console Terminal Application: PuTTY, TeraTerm, SecureCRT, etc.

Procedures

Method A: Serial Console (Cable Transfer)

STEP 1: Open your terminal application (e.g., PuTTY)

STEP 2: Reboot the device and enter ONIE Rescue mode

STEP 3: Retrieve system information using the onie-syseeprom command

Example for AS5812-54X:

ONIE:/ # onie-syseeprom

The output will display:

• Product Name (Product Number)
• Serial Number
• Base MAC Address
• Additional system information

Method B. SSH connection

STEP 1: Open your terminal application (e.g., PuTTY), set connection type to ssh, set proper username and switch ip address. In Putty it looks like this:

Step 2: Connect to switch by click open button and login to switch by typing administrator password.

Step 3: Retrieve system information using SONiC command:

~$ show platform syseeprom

The output will display:

• Product Name (Product Number)
• Serial Number
• Base MAC Address
• Additional system information

Method C: Device Label

Look for the label/sticker on the device itself. The location may vary depending on the model (top, side, or rear of the device).

Method D: Sticker Label on Device

Example: AS7712-32X. The sticker may be located on the right or left side of the device.

Method E: Label on the Box

Check the shipping box label. The sticker is typically located on one of the sides of the box.

Useful Links:

STORDIS Support Portal FAQ

For more free resources, visit: https://stordis.com/free-resources/