Dear Valued Partners and Customers,
We want to ensure you're fully informed about our support availability during company holidays. While our offices will have limited operations or be closed entirely on the dates listed above, we maintain different levels of support based on your service agreement:
- PremiumCare Support 24×7×365 continues without interruption during all holidays
- Standard Support and SmartCare 9×5 CE(S)T unavailable during the following dates
| Date | Holiday | Impact |
|---|---|---|
| 18/04 - 21/04/2025 | STORDIS shut for Easter | All offices closed |
| 01-May-25 | May Day | All offices closed |
| 05-May-25 | Public Holiday - Poland | Poland office closed |
| 29-May-25 | Public Holiday - Germany | Germany office closed |
| 09-Jun-25 | Public Holiday - Germany | Germany office closed |
| 19-Jun-25 | Public Holiday | All offices closed |
| 15-Aug-25 | Public Holiday - Poland | Poland office closed |
| 03-Oct-25 | Public Holiday - Germany | Germany office closed |
| 03-Nov-25 | Public Holiday - Poland | Poland office closed |
| 11-Nov-25 | Public Holiday - Poland | Poland office closed |
| 24/12/25 - 07/01/2026 | STORDIS shut for Festive Season | All offices closed |
We appreciate your understanding and partnership. Please plan accordingly for any support needs that may arise during these periods.
Need Uninterrupted Support?
To ensure continuous support during holidays, contact STORDIS Sales Team about upgrading your service plan to PremiumCare Support 24×7×365.