How can you set up remote access for debugging session using AeroAdmin?

Introduction

In this article, you will learn how to set up remote access for debugging session with a Stordis technician using AeroAdmin. We will also cover the prerequisites, such as setting up a console connection to your open networking switch and what to do if the switch does not have internet access. By following this step-by-step guide, you will be able to securely grant remote access for troubleshooting and configuration. 

Table of Contents

• Prerequisites
• Step 1: Download AeroAdmin
• Step 2: Sharing Computer Access
• Step 3: Granting Connection Permission
• Step 4: Ending the Session
• Additional Information

Prerequisites

1. Preparing a Console Connection to the Switch
   • To enable device configuration, connecting to the switch via the console port is required.
   • Detailed instructions on how to prepare the console connection can be found here:
     
     How to set up your first console connection to the open networking switch?
      
2. Connecting the Computer to the Management (MGMT) Port
   • If the switch does not have internet access, the computer running AeroAdmin must be directly connected to the switch's MGMT port.
   • If the switch has internet access, connection via the management port is not necessary.

Step 1: Download AeroAdmin

1. Go to www.aeroadmin.com.
2. Click the "Download AeroAdmin" button to download the executable file.
3. Once downloaded, open the file AeroAdmin.exe (no installation required).

Step 2: Sharing Computer Access

1. After launching the program, you will see the "Allow remote control" section.
2. Your unique identification number will be displayed under "Your ID".
3. The required PIN code will be shown under "PIN".
4. Share your ID and PIN with the person who will connect to your computer.

Step 3: Granting Connection Permission

1. When the remote user enters your ID and PIN, a request window will appear.
2. Click "Accept" to allow the connection.
3. The IT specialist will now have access to your computer.

Step 4: Ending the Session

1. To disconnect, click the "Stop" button under "Active connections".
2. Close the AeroAdmin program to end the session.

Additional Information

• AeroAdmin uses AES + RSA encryption, ensuring a secure connection.
• The program runs on Windows without installation.
• If you experience any issues, contact your IT support team.

If you want to explore more topics, be sure to check out our other guides, including:

How to set up your first console connection to the open networking switch?

For more free resources, visit: https://stordis.com/free-resources/