Please fill out and sign this Return Material Authorisation Form (RMA).
- Send the RMA form to rma@stordis.com
- STORDIS‘ RMA department will check the RMA form and inform you if the RMA is approved
- Once the RMA is approved by STORDIS, please return the product(s) to STORDIS within 15 days. You will receive the repaired product(s) or a replacement as soon as possible, depending on your SLA. The customer bears the cost of the return shipment, STORDIS bears the cost for the replacement shipment.
Please note that STORDIS will charge an equivalent fee for freight and testing, if a product does not
show the error(s) as described on the RMA form. Returned products that have not been purchased with
STORDIS or have not had an approved RMA will be returned at the customer‘s expense.
You will find the RMA form here: STO-OPS-011 STORDIS RMA Form